What the Third Citizen Report Card Reveals (2006) Sita Sekhar Manisha Shah
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Holding the State to Account
Lessons of Bangalore’s Citizen Report Cards (2006) Samuel Paul
A Report Card on Public Services in Indian Cities
A View From Below (1995) Samuel Paul
Home
This website aims to help citizens and institutions carry out a Citizen Report Card survey and analyze feedback from users …
Water and Sanitation – CRC
Learning Tool on Citizen Report Card on Drinking Water and Sanitation Services
Water and Sanitation – CRC
Learning Tool on Citizen Report Card on Drinking Water and Sanitation Services
Citizen Report Card: Sustainable Service Delivery Improvements
Water and Sewerage Services in Karachi Citizen Report Card: Sustainable Service Delivery Improvements
The Tool
This interactive learning tool is designed to assist individuals and organizations interested in carrying out a Citizen Report Card study.
Public Affairs Centre
PAC is a research think tank known for its pioneering Citizen Report Cards, benchmarking studies used to improve public services.
Citizen Report Card
The CRC methodology collects and uses citizen feedback on public services to facilitate improvements in service delivery.